FAQ

The term “straight run” chicks that are not sexed before they are sold. Rather they are sold as a mix of male and female chicks. Ideally, 50 percent of all straight run chicks would be pullets (females); however, unless very large quantities are bought in one hatch/order, that ideal is not always met. As the chicks are not sexed, we do not actually know the ratio of males or females in straight run orders. Therefore, straight run chicks are offered at a discounted rate.

To name a few: Americana (Blue Eggs), Barred Plymouth Rock (Brown Eggs), Black Australorp (Brown Eggs), Buff Orpingtons (Brown Eggs), California White (White Eggs), Silver Laced Wyandotte, Golden Laced Wyandottes, Cuckoo Maran (Dark Brown Eggs). Honestly each chicken has its own personality. Some chickens like to be held more so than others. Its all in the hand raising (how involved you are) as they are younger and into adult stage. Its just like a teaching another other pet to be conditioned.

Check your town (in city limits) for any restrictions. Generally, no restrictions for counties. It is always good to be a good neighbor and make sure you do not have a noisy crowing rooster bothering a neighbor or keeping a clean coop to prevent any neighbor complaints.

This can vary by breed; however, most hens will begin to lay anywhere from 18-24 weeks of age. Environmental factors and feed choices can play a role as well.

Catch a Torii Farms recommends about 4 square feet for every standard or large fowl chicken and 2-3 square feet for every bantam or smaller chicken breed. This is to prevent them from picking on one another from overcrowding. Remember the feeders/waterer's, nesting box, and roosting bars will take away some floor space. In inclement weather they will be inside most times, so you want to take that into consideration.

We send along a complete care guide with your every purchase. Catch a Torii Farms recommends you use a brooder lamp infrared bulb, (125-250 watt) (preferably white emitting light, instead of red, unless there is a cannibalism issue) allowing light and heat access 24/7.

Day Old Chicks, Ducks, Turkeys, and other fowl are shipped through the United States Postal Service (USPS). They will be shipped priority mail or express mail depending on your location. The USPS is the only outlet for shipping chicks as they are the only ones who will accept live birds per policies. They are shipped to your local post office and the office will contact you to pick them up once they have been received. If you wish to pick up your birds locally, that is also a choice upon checkout.

You may have entered your email address wrong or its still pending a hatch date (on wait list). If you haven’t received one you can email [email protected] and we will make sure you receive one.

You can only cancel your order via phone and you must actually speak to someone so we can ensure your request is acknowledged and processed. Any orders placed and then canceled will have 20% of the total price deducted from the total purchase of the invoice. The difference refunded by check if paid by check and if paid by credit will have the credit card credited back at the difference. Rational for the fee: Orders paid for/booked are taken off the market for sale and are marked sold and we potentially could have a lost opportunity for a buyer if canceled. Canceled orders create book keeping and labor cost to process the canceled order, labor to recalculate deletions and adding back on the sell sheets, along with postage or credit card fees to process credits. Our chicks pricing is not formulated for canceled order cost. We do make exceptions for the 20% fee for emergencies and will move a ship date to another date; however, every effort should be made to be prepared to receive your chicks on your given date. Refunds are processed ASAP, but on busy rare occasions can take up to 3 weeks to be completed. It is customary practice for customers to order their poultry 2-8 weeks in advance of the time they would like them delivered. Because live new chicks become perishable the day they hatch, it is necessary to have them all sold well before their hatch date. Your confirmation notice will give you your hatch date. You should be very flexible around your hatch date so you can take your birds immediately to your brooder to be warmed up, so they will go to eating and drinking. See our care sheet and preparation online.

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